Friday, September 03, 2004

posted by Andy Swarbrick (d)/PopG at 16:53

Wednesday, September 01, 2004

Finger trouble...

So there I was creating 30 new Groove users on our server & ran into problems on one user. Getting into a bit of a steam about it I clicked delete on some files. Bad move. Very bad move. The files I was incorrectly deleted were my own Groove account files. Oh, woe, thrice woe. And bear in mind that I do not believe in recycle bin.

An emergency email to support@groove.net got me back on track. Because my Groove account is "managed" It was able to download a copy of my account from the Groove management server. I had high-hopes for this. But what it did was surprising. It behaved correctly - but surprisingly and yikes, nevertheless.

Ok so I downloaded my "account". I already had my spaces (system\permanent) safe. So I hoped the two together would combine nicely. Wrong. All the space information was totally dead. Lost account=lost spaces, permanently.

However Groove behaved correctly, really. It re-created the account. I logged on and ended up with a list of spaces "not on this computer". Lots of right-clicks later with "fetch this space" from whoever - and most of my system is up and running. I am impressed.

A couple of wierdos remain. Some spaces will not fetch even though I know the other party is on-line and has the space. Also for some spaces all I get is "get workspace" with no list of users. Why this happens seems random to me. What it implies is not clear. The after effect of this is not obvious - in theory perhaps, in practice definitely not.

And of course all my messages are gone. Oh for a message archive tool.

Sunday, August 29, 2004

posted by Andy Swarbrick (d)/PopG at 3:01